We strongly encourage you to invest in Travel Protection.
Download the full details of Generali's plan by clicking here.
If you need to make a claim, you can begin an online claim through their Online Claims Portal
COVID-19 UPDATE: We are not insurance agents so you'll want to verify your coverage. This policy is the one available through the link on our site, or if you booked through vrbo/Homeaway.
This is what we think we are hearing as of 4/15/20:
It does not cover cancellations for Fear of Illness, or Governmental Ban (Stay at Home orders). The second one surprises us.
It seems to cover:
- Cancellation due to job loss -- many of you have communicated that people in your group are experiencing this
- Cancellation due to the extension of the school year
- Cancellation due to illness -- if you cannot travel because you are either sick from corona virus, or because of any other illness that prevents travel (heart condition, diabetes, undergoing chemotherapy), that is always covered by this travel insurance policy.
Why you want Travel Insurance
Personally we've encountered nearly every one of the issues below on our family trips. And countless guests have made claims, and many more have wished they had insurance. Unfortunately you only know you need it, when you need it.
Here are some of the things it reimburses for:
Termination of Employment
Extension of School Year
Health Issues before or during your stay, or a death in the immediate family
Rental Car Damage
Replacement of lost medication or eyeglasses
Items Stolen during your stay (like from an unlocked car, or the phone left in the restroom that is no longer there when you return).
It also provides phone Doctor Consultation, Roadside Assistance, and help resolving Identity Theft.
How you add it
You can add a Generali/CSA policy through our booking page at the time of reservation (it is 6.95% of the rental amount), or can bring your own travel insurance from another source.
You can also add travel insurance later, but at that point it will have an exclusion for pre-existing conditions that is waived if you purchase insurance within 10 days of booking.
Either way, the policy can be cancelled within 10 days of purchase (as long as your trip has not yet begun).